comfortable stay but some improvements needed

The fridge in my room was very handy during my stay, allowing me to keep drinks chilled. I appreciated that the room was well-renovated, providing a modern and cozy atmosphere.

There were a few minor cleanliness issues that need attention.

Nice free parking and quick check-in, but Wi-Fi was unreliable during my stay.

Clean and comfortable stay

We really loved our 3-night stay here! The food was outstanding, especially the massive sandwiches we ordered at the bar, and we enjoyed winding down in the garden area after a busy day. Just a heads up, the pillows were a bit on the firm side for my taste, but that didn’t take away from the overall experience. 😊

The breakfast with freshly baked pastries was a highlight! the room was a bit too warm. Still enjoyed my stay!

the hotel was super clean and comfy. i really loved the free parking right outside. the food was excellent, really enjoyed every meal. staff were friendly and helpful, especially when i had a little issue with the tv and they moved me to a better room.

Just a solid selection for a lightning stop in Thatcham with great value for the money. The bacon at breakfast was cooked to perfection. Try the club sandwich at the bar. it's fantastic.

The beautifully landscaped gardens around the hotel offered a delightful, peaceful setting that perfectly suited my taste. The modern décor was inviting and made moving around so easy, which I truly appreciated as a senior.

Improve communication about restaurant availability.

i stayed at this hotel for a weekend trip and it really exceeded my expectations. the room was very clean and modern, offering a comfortable escape after a long day. breakfast was outstanding with freshly cooked options that hit the spot.

the tv remote didn’t work properly.

Free parking was a plus, but the room was cold and damp.

The evening meal was lovely—not too pricey, and breakfast had freshly cooked options that really hit the spot! Staff were welcoming, especially Laura at reception, who made sure our family event was hassle-free.

I truly appreciated the beautiful landscaped gardens surrounding the Mercure Newbury West Grange Hotel, which provided a relaxing atmosphere. The hotel features modern décor that is both inviting and easily accessible, making it comfortable for seniors like myself.

Improved communication about restaurant availability.

Great stay with excellent breakfast options

I recently enjoyed a delightful stay with a clean, modern room that offered a comfortable escape. The breakfast was exceptional, featuring freshly cooked options that really hit the spot. The location is perfect for exploring the surrounding area. there was a small inconvenience with the TV remote not working properly during my stay.